DriLAb

Digital Risk & Innovation Lab

Consultancy Services

Strategic Advisory for the Digital Age

Three structured consultancy services that provide public sector organizations with the evidence, frameworks, and expert support needed to lead digital and AI transformation with confidence and accountability.

1

Service One

Digital (AI) Strategic Roadmap

Diagnosis. Design. Delivery pathway.

A structured advisory engagement that produces a comprehensive Digital and AI Strategic Roadmap — a phased, evidence-based implementation plan aligned to the organization’s mandate, capability baseline, and resource constraints.

The roadmap covers technology investment priorities, capability development, governance structures, change management approach, and performance measurement frameworks — providing a credible, actionable foundation for executive decision-making and budget approval.

Expected Outcomes

  • Clear organizational digital vision and strategic direction
  • Phased 3-year implementation roadmap with milestones
  • Prioritized AI and digital investment portfolio
  • Capability and governance gap identification
  • Executive-ready presentation and business case

Diagnostic Phase

2–3 weeks

Current state assessment covering digital maturity across strategy, technology, data, people, and process dimensions. Stakeholder interviews, document review, and benchmarking against peer organizations. Output: Diagnostic Report.

Strategy Design Phase

3–4 weeks

Co-design of the digital and AI vision, strategic objectives, and implementation priorities. Collaborative workshops with senior leadership to ensure organizational ownership. Output: Strategy Framework.

Roadmap Development Phase

2–3 weeks

Translation of strategy into a phased, resourced, and risk-adjusted implementation roadmap. Investment prioritization, quick win identification, and dependency mapping. Output: Strategic Roadmap.

Presentation & Handover

1 week

Executive presentation, stakeholder alignment sessions, and handover of all deliverables. Includes a facilitated roadmap review and implementation planning workshop. Output: Approved Roadmap & Implementation Plan.

Methodology

Structured diagnostic methodology drawing on the DriLab AI Maturity Model, TOGAF enterprise architecture principles, and Gartner’s digital strategy framework — adapted for the Thai public sector context.

2

Service Two

ORG Capability Development

Assessing, building, and embedding digital capability across the organization.

A comprehensive organizational capability development engagement designed to build systemic digital and AI proficiency — moving beyond individual training to create structural capability that is embedded in organizational processes, culture, and systems.

Our approach addresses capability at three levels: individual skills development, team-based practice communities, and organizational systems and incentives — ensuring that capability built in training is retained and applied in daily work.

Expected Outcomes

  • Organizational digital capability baseline and gap analysis
  • Structured multi-year capability development plan
  • Practice community design and launch support
  • Measurement framework for capability ROI
  • Leadership development for digital champions

Capability Assessment

3–4 weeks

Organization-wide digital capability mapping using the DriLab Skills Framework and Individual Digital Scorecard. Covers all relevant roles and levels, producing a capability heat map and prioritized gap analysis.

Development Strategy Design

2–3 weeks

Co-design of a multi-year capability development strategy covering learning programs, on-the-job application, coaching, community of practice, and measurement approaches.

Program Deployment

Ongoing

Structured delivery of DriLab programs matched to identified capability gaps, supplemented by team-based practice sessions, coaching for digital champions, and access to the DriLab Knowledge Platform.

Evaluation & Iteration

Quarterly

Regular capability re-assessment, program effectiveness review, and plan adjustment. Produces quarterly progress reports with evidence of capability growth and ROI metrics.

Methodology

Combines the DriLab Skills Framework with the 70/20/10 learning model — ensuring 70% of capability development comes from application and practice, not just formal learning.

3

Service Three

Individual Competency Advisory

Personalized development for executives and senior digital leaders.

A high-touch advisory service providing personalized competency profiling, structured development planning, and coaching support for executives and senior managers responsible for leading digital and AI transformation.

Combines the Digital Leadership Scorecard with one-on-one advisory sessions, a customized learning pathway, and periodic progress review — ensuring development is targeted, measurable, and organizationally relevant.

What Is Included

  • Digital Leadership Scorecard assessment and debrief
  • Personalized competency development plan
  • 6 one-on-one coaching sessions
  • Access to all DriLab programs and Knowledge Platform
  • Progress assessment at 3 and 6 months
  • Executive network access

Scorecard & Debrief

Week 1–2

Completion of the Digital Leadership Scorecard followed by a 90-minute structured debrief session with a DriLab advisor — exploring results, clarifying context, and identifying priority development areas.

Development Plan Design

Week 2–3

Co-design of a 6-month personalized development plan mapping specific learning objectives, recommended DriLab programs, on-the-job application activities, and success measures to Scorecard dimension gaps.

Learning Engagement

Months 1–5

Structured engagement with the personalized learning pathway — combining DriLab program participation, Knowledge Platform access, and regular coaching sessions to reinforce learning and support application.

Progress Review & Renewal

Month 6

Repeat Scorecard assessment to measure development progress, coaching session to review achievements and remaining gaps, and updated development plan for the next cycle if continued engagement is desired.

Who This Is For

CIOs, Deputy Directors (Digital), Senior Advisors, and Agency Heads with a digital portfolio who need structured, personalized support rather than group program participation.

How We Work

Engagement Model

All DriLab consultancy engagements follow a consistent four-phase model — ensuring structured progress, clear accountability, and measurable outcomes.

01

Discover

Structured discovery of the organizational context, challenges, and objectives. Stakeholder interviews, document review, and baseline assessment to establish the evidence foundation for the engagement.

Key Activities

  • Stakeholder mapping
  • Context interviews
  • Document review
  • Baseline assessment
02

Diagnose

Analysis of discovery findings to identify capability gaps, strategic disconnects, and priority intervention areas. Production of a diagnostic report with findings and recommendations.

Key Activities

  • Gap analysis
  • Priority mapping
  • Risk assessment
  • Diagnostic reporting
03

Design

Co-design of solutions, plans, and frameworks with the client team. Ensures organizational ownership and alignment before moving to implementation. Output: Agreed deliverables and action plan.

Key Activities

  • Co-design workshops
  • Solution development
  • Stakeholder alignment
  • Implementation planning
04

Deliver

Structured delivery of agreed outputs — roadmaps, programs, coaching, or platform access. Includes progress monitoring, quality review, and a formal close-out report with outcomes and next steps.

Key Activities

  • Program delivery
  • Progress monitoring
  • Quality review
  • Close-out reporting

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